Support
How to get help with accounts, uploads, moderation, and privacy.
Effective date: 18 July 2026 · Review with counsel before public launch.
Contact
Email support@theinkyrabbit.com for general support, safety or abuse reports, privacy questions, and shop or marketplace disputes.
Self-serve options
- Update your profile and avatar from Profile.
- Track reports and appeals from Safety.
- Marketplace buyers: use Report a problem on the order page before confirming receipt.
- Delete your account from Profile when you want to leave.
Response expectations
We aim to acknowledge support requests within two business days during private beta, and faster for safety reports involving active abuse. Marketplace disputes follow the same acknowledgment target; resolution timing depends on the case.